Fill online: Performance improvement plan, with review record and outcome letters

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Before you issue a plan, check five things. (1) Performance or conduct? A plan addresses capability: the employee is trying but not reaching the standard. Refusal to do the work, deliberate slowing down or repeated negligence is conduct; use the letter of caution and final warning in this pack or the charge sheet in the Exit and IR formats. (2) Is the standard clear? The gaps must be measured against goals or a job description the employee has already seen, normally the appraisal record. (3) Category of the employee. Record whether the employee is a "worker" under s.2(zr) of the IR Code 2020, which excludes persons employed mainly in a managerial or administrative capacity and supervisors drawing wages of more than Rs 18,000 a month; it decides the route if the plan fails (Part 5). (4) Protected situations. Where the employee has a pending grievance or POSH complaint, has recently made a whistle-blower complaint, is pregnant or on maternity leave (no discharge during maternity absence, s.68 Code on Social Security 2020), or has a disability, particularly one acquired in service (the equal opportunity policy under s.21 of the Rights of Persons with Disabilities Act 2016 applies, and in a Government establishment s.20(4) bars dispensing with the employee or reduction in rank on that account), HR and legal review the plan before it issues. (5) Duration of 60 to 90 days, with a review every fortnight. A shorter plan is defensible only where the role has a short measurement cycle, such as monthly sales, and at least two full cycles fall within it.

Part 1 · Performance improvement plan

On the letterhead of [Name of the Company] · Private and confidential · Hand delivered against acknowledgement

Date: [Date of the plan] · Ref.: [Reference number of the plan]

To
[Name of the employee]
[Designation of the employee], Employee code [Employee code]
[Department of the employee]

Dear [Name of the employee],

Sub: Performance improvement plan for the period [Start date of the plan] to [End date of the plan]

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